Last updated: July 24, 2026
These Terms of Service (the "Terms") govern access to and use of Caseline, a case intelligence platform for criminal defense firms, provided by Caseline ("we", "us"). By creating an account or using the service, you and the firm you represent ("you", "your firm") agree to these Terms.
Caseline provides software for managing criminal defense matters — cases, clients, court dates, charges, statutes, and related analytics and reporting. Caseline is a practice-management and analytics tool. It is not a law firm, does not provide legal advice, and its outputs (including statutory classifications, exposure figures, and analytics) are informational aids that must be independently verified by a licensed attorney before being relied on in any matter.
Accounts are provisioned per firm, with individual logins for firm members. You are responsible for maintaining the confidentiality of your credentials and for all activity under your firm's accounts. Firm administrators control member access, roles, and permissions within the firm, and may deactivate members at any time. Deactivating a member permanently revokes that member's login while preserving their name on historical records; restoring access requires an available seat.
Caseline is offered as a paid subscription, billed monthly or annually through our payment processor, Stripe. Each subscription includes two user seats. Additional seats may be purchased at the then-current per-seat price and are billed automatically to the payment method on file, prorated for the current billing period at the time of purchase. Additional seats are billed monthly even where the base plan is billed annually.
Seats are billed as purchased capacity, whether or not each seat is occupied by an active user. Removing a seat does not generate a refund or credit for the current billing period; the seat remains paid through the period and simply does not renew. A seat may only be removed when it is not occupied by an active user.
Prices in effect for your firm at subscription are honored for the life of the subscription unless we notify you of a change in advance. We may change pricing for new billing periods with at least thirty days' notice.
You may cancel at any time through the billing portal in your settings. Cancellation takes effect at the end of the current billing period: your firm retains access through the period already paid for, and no further charges are made. Except where required by law, payments are non-refundable, including for partial billing periods.
Your firm retains all rights to the data it enters into Caseline. We claim no ownership of your matter data. You may export your data at any time. Upon account closure we will delete or return your data, subject to limited backup retention periods. Our collection and handling of data is described in our Privacy Policy.
You are responsible for ensuring that your firm's use of Caseline — including the entry and storage of client and matter information — complies with your professional obligations, including rules of professional conduct, confidentiality duties, and applicable law.
You agree not to: use the service to violate any law or professional rule; attempt to access another firm's data; probe, scan, or test the vulnerability of the service without written permission; resell or sublicense the service; or use the service to build a competing product. We may suspend accounts that present a security risk or violate these Terms, with notice where practicable.
Caseline includes statutory reference data and computed figures such as sentencing exposure. These are provided for informational and reporting purposes only, may lag legislative changes, and are not a substitute for independent legal research. Classification defaults and penalty figures must not be relied upon for plea negotiations or legal advice without attorney verification against primary sources.
We work to keep Caseline available and performant, but the service is provided without a guaranteed uptime level. We may modify features over time; material reductions in core functionality during a paid period entitle you to cancel with a prorated refund of prepaid, unused fees as your exclusive remedy.
The service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that outputs will be accurate or complete.
To the maximum extent permitted by law, Caseline's liability shall not exceed the total amount paid by Customer in the 12 months preceding the claim. Caseline is not liable for indirect, consequential, or special damages. Customer acknowledges that Caseline is not a law firm and does not provide legal advice.
To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability arising out of or relating to the service will not exceed the amounts paid by your firm to Caseline in the twelve months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.
Your firm will defend and indemnify Caseline against third-party claims arising from your firm's data, your use of the service in violation of these Terms, or your violation of law or professional obligations.
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. The state and federal courts located in Florida will have exclusive jurisdiction over any dispute arising out of these Terms, and each party consents to personal jurisdiction there.
We may update these Terms from time to time. If we make material changes, we will update this page and revise the date above, and for significant changes we will notify account administrators by email. Continued use of the service after changes take effect constitutes acceptance.
Questions about these Terms can be sent through our contact page.